Terms of use
Last updated 1 September 2026
These cover the use of this website. The terms of the VA service itself are a separate agreement, given to you before any work starts.
Who these terms are with
This website is operated by [CONFIRM: registered company name, company number and registered address]. By using it you accept these terms. If you do not accept them, please do not use the site.
What this site is
It describes a service and lets you enquire about it. Nothing on it is an offer capable of acceptance, and sending the contact form does not create a contract or reserve anything. A working relationship begins only when a separate service agreement is signed.
Pricing shown on this site
Hourly rates are stated in pounds sterling and are indicative of the published plans at the time of writing. The hour ranges given beside them describe what hosts of that size typically use; they are not a cap, an included allowance, or a commitment on either side. The rate that applies to you is the one in your service agreement.
[CONFIRM: whether the published rates include or exclude VAT]
Custom builds
Direct booking sites, 3D floor plans, contractor outreach and workflow integrations are quoted individually and are not included in any hourly plan. Anything described on this site as a custom build is scoped in writing before work begins.
Accuracy, and what we do not promise
We keep this site accurate and up to date, but it is provided as it is. We make no warranty that it will be uninterrupted or error free, and we are not liable for any decision taken solely on the basis of something read here rather than agreed with us directly.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under the law of [CONFIRM: governing jurisdiction — England and Wales, or Scotland].
Third-party names
Airbnb, Booking.com, Vrbo and Comfy Workers are named on this site to describe the platforms we work on. Those names and marks belong to their owners. We are not affiliated with, endorsed by, or acting as an agent of any of them.
Reviews shown on this site
[CONFIRM: the reviews section currently holds placeholder text and must be replaced with real, attributable reviews before this site is advertised — see the pre-launch note in CLAUDE.md]
Your data
What we collect through this site, why, and how to have it removed is set out in the privacy notice.
Governing law
These terms and any dispute arising from them are governed by the law of [CONFIRM: governing jurisdiction — England and Wales, or Scotland], and its courts have exclusive jurisdiction.